14 Effective Team Management Techniques for Project Managers

There was once a time when you worked as an ordinary member of a team, taking orders and working frantically to get the job done on time.

Until one day, you were promoted to Manager and nothing was ever the same again. What came as a delight soon turned into a worrisome responsibility to lead, inspire and motivate those under your project management team.

After all, not all that glitters is gold. And the same could be said for Project Managers. Effective team management requires personal and professional development. Development, however, takes time and experience. So how can you as a Project Manager, tackle the dynamics of effective team management as you grow into your role?

Here are 14 techniques that will help you take care of that:

1. Recruit wisely, appoint tactfully

So much is invested in how a team should be managed to achieve the desired results. What if I told you, that almost 50% of good project management teams can be easily obtained by building a good team, to begin with?

Of course, team building isn’t something that can be achieved overnight. It is an ever-running process that needs continuous input on the part of a project manager. But there are certain starting points that might help you start off with a team that will be easy to manage later down the road.

One of these starting points is recruiting. Do your homework and evaluate which team member will be best suited for a given role. Perform due diligence on the expertise needed for a role and each member’s expertise.

As a result, not only will you be making maximum use of your resources, but your team members will also flourish knowing they’ve been appointed a role that compliments their skill set. Ultimately, a win-win situation.

However, recruiting wisely and then appointing tactfully, is not always as straightforward as it sounds. This is why organizations make use of a team management model called Belbin’s Team Roles.

Belbin’s Team roles assist project managers in proactively managing their team by understanding the various roles in a team and the personalities by which they are expected to perform.

The Belbin Team Model highlights 9 roles that every team needs to perform. This doesn’t mean that every team should comprise 9 team members as well. It’s dependent on how the project manager understands these roles and makes use of the available resources to fulfill them.

Belbin’s Team roles with respective personalities and contributions are summarized in the table below.

2. Map & Align: Timelines, Objectives, and Goals

For effective team management, you have to endorse good time management as well.

Attach concrete timelines to each member’s role in a project and link it to weekly goals. Keeping team members on a defined schedule allows them to keep track of their own performance and activity with that of the project’s life cycle.

One way to manage individual timelines is by employing project management software.

nTask is a free task management tool that allows you to assign a due date to each task and project created. When the due date is imminent, you get a notification for a reminder. In nTask, you can also track the progress of each project, in reference to each task within the project in the form of a Gantt chart.

Secondly, creating a single objective that defines the project scope is not enough. Make sure you align that objective with your team’s objectives so that each member knows how to relate their individually appointed objectives to the bigger picture. Otherwise, your team members could steer in opposite directions.

In 2015, a survey by Clear Company reported that 97% of employees and executives believe a lack of alignment within a team impacts the outcome of a task or project.

Most CEOs make use of the Objectives and Key Results (OKR) method, a framework that measures the performance of a worker toward his/her objectives in a given timeline.

Related:

How to Write Company OKRs for Effective Goal-Setting?

3. Apply B.E.C.C with your team

As a project manager, you must be well-versed with the golden tip of Communication when it comes to effective project management team monitoring. Though this tip is still golden and equally constructive, it is no longer sufficient on its own. To become a well-rounded project manager, you must apply B.E.C.C to your team. What is B.E.C.C?

B=Bond, E=Empathize, C=Connect and C=Communicate. (B.E.C.C)

There are many leadership styles out there to be mirrored and adopted. But in order to be a truly transformational leader, you have to be all three: directive, supportive, and participative.

To practice Participative leadership, empower your team, and hand them the gift of autonomy. Encourage team involvement by allowing decision-making to escape from your end to theirs, so your team feels a sense of liberation in contrast to the otherwise suffocating atmosphere of following strict guidelines.

To practice Supportive leadership, show/unmask your human side. Let your team know you care about them.

Sundar Pichai, CEO of Google, shares one of his supportive leadership strategies:

“To not only see your own success but to focus on the success of others.”

Also Read:

Managing Virtual Teams: Challenges, Tips & Virtual Team Management Tools

He explains that a major part of a leader’s responsibility is to focus on making other people achieve their success, instead of focusing on his/her own. This typically requires how well the project manager knows the team members.

Their strengths and weaknesses, their likes and dislikes, how easily they are motivated, and their areas of interest. The more you are conversant with these aspects of your team members, the more successful you’ll render at solving their problems and bringing them to the finish line.

And to practice Directive Leadership, adopt a manner in which you appear approachable to your team members. Set up a feedback system where they can approach you with their opinions and suggestions.

Take it from Tim Cook, CEO of Apple, who is widely known for giving a listening ear to the people that work next to him. He trusts and values their opinions and supports his leadership style by asserting that one of the many great traits of a good leader is that he is humble.

Not only will this kind of attitude give birth to a cordial bond between the team and their leader but it also motivate them to collaborate with their boss.

4. Double Rs: Recognize & Reward

Ask yourself this: Would you put a vast amount of hard work into your work if the outcome was petty recognition, negligible personal benefits, and unacknowledging feedback from your peers? Probably not right. Imagine the same for your team members. Perhaps placing yourself in their shoes and then realizing what is essential for effective team management, is the most powerful technique you can employ.

Every human has needs, desires, and incentives that are the driving force for their reason to work towards something.

You must view your team members as no exception to this.

They also have needs.

They also need motivation.

And they also wish to be recognized for their hard work.

A Global Recognition Study revealed that 78% of U.S. workers report that being recognized motivates them at their job.

A small verbal pat on the back goes a long way in motivating the team to continue with their dedication. After all, your team is accountable to your judgment at the end of the day, it is only characteristic of them to expect you to let them know how good of a job they are doing.

Many organizations have applied ERG (Existence, Relatedness & Growth) Theory in their workplace to understand employees’ motives and how to induce motivation in them. Alderfer’s ERG theory is a pyramid depicting 3 sets of needs every human has.

1. Existence Needs
2. Relatedness Needs
3. Growth Needs

Motivation stems from incentives and incentives stem from needs. To cultivate motivation in your team, you need to address their needs first.

This is where the rewarding part of the Double Rs comes in.

Say you’ve recognized a member for excellent results, will that last in driving him/her to continue producing the same level of results for another 5 months? Absolutely not.

You need to arrange tangible rewards that can boost your team’s work ethic.

According to a survey conducted by Deloitte University Press, when asked what would make them stay at their current employer, 44% of the employees answered additional bonuses or financial incentives.

5. A culture that Fosters Teamwork

Deloitte Human Capital Trends 2016, a study that surveyed more than 7,000 companies, reported that restructuring of workplace culture was one of the top 3 trends that are considered to be very important by 86% of the respondents.

One of the main goals of effective team management is to ensure that the team functions as efficiently in your absence as it would in your presence.

In large companies, managers can’t be present at all times to monitor their teams. By formulating a positive, collaborative culture in the workplace, a manager can enable his/her team to perform equally well when he/she is not around.

Endorse social messenger tools that your team can use to communicate with each other on a daily basis.

3 of the most commonly used social tools by teams to collaborate are:

1. Slack – group messing, private messaging, file sharing, integration with project management tools
2. Yammer – group and private messaging, file sharing, integration with project management tools
3. Socialcast – group messing, private messaging, file sharing, integration with project management tools

McKinsey Global Institute Survey 2016, reported 93% of respondents said their companies use at least one social technology.

For go-to team collaboration on project details, updates, and progress, employ a project management tool. On an automated platform of a project management tool, your team can track and manage changes of the project, conduct effective meetings, and formulate and share timesheets with you and other team members from anywhere in the world.

Remember, effective team management is not a one-time stroll in the park. It is a constant struggle to improvise, adapt and modify your strategies as your team grows and changes.

6. Manage conflict

A huge chunk of managing teams involves managing people of different interests, personalities, and beliefs. When people with diverse backgrounds come together, both personal and professional conflicts can erupt. As much as 85% of the employees at all levels have been reported as experiencing some kind of conflict in an organization.

Part of effective team management techniques is the ability to handle conflicts and neutralize differing views that may lead to disagreements.

If handled tactfully, through the right set of tools and expertise, further aggravation of the situation can be avoided.

Some of the ways a project manager can handle conflicts are:

• Take everyone’s perspective and try to see the conflict from each person’s point of view. This can help to get a better overall understanding of the situation, consequently helping to come up with an effective solution.
• Identify points of agreement and disagreement between the individuals. Understanding what the individuals agree or disagree on can greatly help the project manager to develop common grounds for a mutual agreement.
• Be mindful of your own body language and attitude. There should be no personal bias involved while solving the conflicts, and your team members should not feel that you’re being unreasonable on personal grounds.
• Act as a mediator. Conflicts tend to turn into heated debates within a matter of seconds, and that’s why it’s important for a project manager to stay neutral and not take sides, ever! Try to provide guidance to everyone involved.

7. Invest in team-building activities

Investing in some team-building activities can be an effective team management technique. Once in a while, to break the monotony at the workplace, and to bring a sense of unity among employees, team-building activities should be performed.

For effective team management, project managers should carefully decide the activities that need to be implemented according to the culture of the organization and the temperament of the team members involved.

These activities can range from short communication-building activities to more complex problem-solving ones, all depending upon the objective you have in mind. If team-building activities are organized and implemented with proper planning, numerous team management benefits can be reaped within a short span of time.

8. Delegate and develop

As a project manager, you should be responsible enough to delegate tasks to team members according to their expertise and area of specialization. Although employees should be allowed to experiment in other domains for gaining experience, the core work duties should remain associated with one’s particular set of skills.

Delegating tasks according to individual strengths is key to increasing the productivity of employees. It results in getting the right amount of work done in lesser time, consequently increasing the overall output of the team.

One way to implement this can be to appoint team leaders who get to interact with the employees on a more personal level and understand their strengths better. This can be great for achieving smaller goals too.

One of the most effective team management techniques closely associated with the delegation of tasks is the professional development of employees. To build and maintain a close relationship between you and your team members, professional development should be one of your major team management concerns.

Your team should have a feeling that their skills are being developed rather than exploited. For achieving this, regular on-the-job or off-the-job training sessions can be organized for employees to make the most out of their time. Eventually, this training will be beneficial to the overall organizational objectives.

9. Support valuable feedback

Feedbacks are an integral part of any work environment. As a project manager, you should nurture a culture where feedback is welcomed. This should work both ways, that is, if a task is being done successfully, don’t hesitate to appreciate your team members publicly, and if there are some shortcomings, team members should expect constructive criticism from you.

On the flip side, your employees should not be reluctant to share their feedback regarding work with you. It’s highly significant that you get the right type of feedback, at the right time, from your team members so that you can plan and act accordingly.

Even if there are no feedbacks to give or take, grab opportunities to check in with the team members and take regular feedback. This informal feedbacks are a great way to get a heads-up on the progress of all the tasks and can also act as a valuable resource for gathering information from the team members.

Regular feedback from your end can also act as a great learning tool for your team to develop professionally as well as personally. In non-hierarchal organizations, it can become difficult to take regular feedback, but for effective team management techniques to pay off, it’s paramount that feedback is taken seriously.

10. Promote Open Communication

Promoting open communication is a crucial team management technique for any successful organization. Open communication encourages employees to speak up and share information that could be beneficial to the company. It also allows for an environment of trust, respect, and collaboration between co-workers which leads to increased job satisfaction. 

Open communication can be promoted through regular staff meetings, one-on-one conversations, peer feedback sessions, and by implementing channels such as email or messaging systems that allow for direct dialogue with your team members. 

Additionally, it’s important to foster a culture of listening within the work environment; providing opportunities for people to express their ideas freely and openly will lead to better decision-making in the long run. Ultimately, when open communication exists within a team, it helps increase productivity levels while eliminating potential misunderstandings between co-workers.

11. Manage Time for Your Team

Manage Time for Your Team is an important team management technique that can help a business or organization reach its goals. Properly managing time for your team will ensure that tasks are completed on time and within budget, and also helps promote communication, collaboration, and productivity among the members of the team. 

To effectively manage time for your team it’s important to set clear deadlines, assign tasks appropriately to each member of the team according to their skillset and availability, keep track of progress in real-time with regular check-ins, foster problem solving by encouraging creativity among the participants, provide feedback when needed in order to facilitate improvement if any issues arise during the course of completing a task. 

Additionally, prioritizing tasks while taking into account dependencies between them is essential as well as being flexible with scheduling if an urgent task or other conflict arises. All these strategies combined will ultimately lead to better performance within your team.

12. Celebrate Small Wins

Celebrate Small Wins is an effective team management technique as it encourages employees to recognize their successes and builds morale. It helps foster collaboration, reinforces positive behavior, and promotes teamwork. 

Celebrating small wins can take many forms such as throwing a party or hosting a lunch event. However, smaller gestures like congratulating each other on a job well done or recognizing accomplishments in front of the team are also effective ways of celebrating success. 

This technique can help reduce stress by giving people something to strive for and something to feel good about when they achieve it. Team members may then be more likely to think positively about future tasks since they will have experienced success in the past. Celebrating small wins keeps teams motivated and energized while also promoting better communication between them which ultimately leads to greater overall results for your organization.

13. Use Team Management Software (nTask)

nTask is an intuitive, cloud-based platform designed to help teams and businesses manage their tasks, projects, and processes more effectively. nTask provides a comprehensive suite of tools for team collaboration, team organization, task management, and communication. 

With its easy-to-use dashboards and project boards, users can quickly create new tasks or track existing ones easily. It also offers visual reports to help teams measure progress on their goals. In addition to managing projects in detail, nTask provides insightful analytics that offers insight into team performance and efficiency. 

Team members can use the tool’s private workspace in order to share ideas quickly while still retaining secure access rights over sensitive data. Additionally, it comes with powerful Gantt charts which allow teams to plan out large projects in granular detail by setting milestones that need to be achieved at each stage of the project lifecycle. 

It also has powerful messaging features which allow teams to communicate quickly and easily with one another regarding specific aspects of a given project or task. These features make it easy for teams to work together more efficiently when working on complex or long-term tasks or projects.

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14. Know the Personality Type of Your Employees

Knowledge of the personality type of employees is an invaluable tool for effective team management. By understanding each employee’s unique traits and behaviors, managers can tailor their management practices to better satisfy the individual needs of their team members, therefore increasing overall productivity. 

Additionally, when personnel strengths and weaknesses are known in advance it can help shape job assignments that best use a person’s skills and abilities. In this way, team roles can be properly assigned so that each member contributes productively to the collective goal.

Being aware of different personalities also allows managers to identify those who have the potential for development or those who might need additional training in some areas. It helps create a better working environment by taking into account everyone’s relationship needs and preferences as well as their communication styles. 

Moreover, getting to know employees at an individual level fosters better rapport between them which ultimately enhances group cohesiveness as well as workplace morale.

Frequently Asked Questions

1. What are the Different Roles that a Team Leader has to Play?

A team leader is someone who keeps track and guides different team members that are working on the project. They are the ones who instruct the team to perform their tasks and guide them if they get stuck somewhere.

Here are some of the roles that team leader has to play to manage their teams.

• Supervisor: This role is responsible to oversee the activities that are being performed by the team members.
• Communicator: This role is responsible to regulate different communication channels between the dev team, the stakeholders, and other entities related to the project.
• Goal Setter: This role is responsible to set the goals and milestones that the team has to accomplish to bring more value to the company.
• Strategist: This role is responsible to devise the strategy that the team has to follow if they want to complete their assignments and bring more value to the company.
• Organizer: This role is responsible to organize and keep track of all of the different tasks, documents, and employees related to the project.

2. What are the 5 key Management Skills?

The following are the 5 key management skills that a team leader needs to have.

• Improve Communication among the team members
• Organizational awareness
• Leadership
• Time Management
• Problem-solving

3. What are the Four Main Elements of a Successful Team?

The following are four important elements that a team has to have to be successful.

• They have to be supportive and collaborative with each other
• They have to respect each other so that they will value each other’s work
• They have to communicate with each other daily to avoid any blank spaces among the team and avoid any misunderstandings
• Delegation

See also:

The Importance of Interpersonal Skills in Workplace Communication